Managed Support Plan

Suitable for businesses:

• with 5 PCs or more, or

• with high demand for IT support, or

• that wish to outsource fully their IT function

Features:

• we identify and monitor issues before you become aware of them

• we proactively work to resolve issues and apply updates

• affordable fixed monthly fee

• covers support and minor changes to existing systems and infrastructure

• breakdown of charges provided with our complimentary Monthly Ticket Report

Ad-hoc Support Plan

Suitable for businesses:

• with 5 PCs or less, or

• with low demand for IT support, or

• that are complimenting their internal IT function

Features:

• you have overall responsibility for monitoring alerts and identifying problems

• you let us know when our assistance is required

• no monthly retainer fee; you pay for what you use

• breakdown of charges provided with our complimentary Monthly Ticket Report

• hourly fees start from only £35 per hour (minimum 15 mins)

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affordable solutions

Affordable and hassle-free

Our support rate starts from only £35 per hour and the minimum charge from 15 minutes.

up to 10% discount

Members of the Gibraltar Federation of Small Business get a 10% discount on our Consultancy Rate for the first two months and 5% discount on purchases (over £100).

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