|
Need help?
There are three ways to contact us:
▪ Email helpdesk@ACEHOBA.com
▪ Phone +34 646 009 886
▪ Online www.acehoba.com/helpdesk/
Please provide as much information about the problem as possible. For example:
▪ Are there any error messages? Send a screen print if possible (Shift + Scr Prt)
▪ What were you doing when the problem occurred?
▪ How critical is the problem?
▪ Is it recurring?
▪ Is anyone else affected?
Remote Support
By using remote technologies we can support any PC* from a remote location. Of course, we need the user's permission to connect.
It takes seconds to establish a secure connection and no additional software is required. It means that troubleshooting can begin within seconds and solutions applied immediately.
To take part in a Remote Assistance session, click on the link below or, copy and paste in your Internet browser.
http://www.fastsupport.com
You will be prompted to enter your name and your 9-digit key (supplied by us) in order to establish a connection.
* Requires an Internet connection.
Bytesize
Bytezise is our weekly training newsletter, which provides useful tips for the busy user. We also have training material for most Microsoft Office applications, e.g. Word, Excel, etc. Just let us know exactly what you need.
|